Our Services
What we offer
Strategy Execution
At Upnext Advice, we understand the critical importance of strategy execution. As the saying goes, "execution eats strategy for breakfast," which means that even the best strategies are destined to fail if not implemented diligently. That's why we specialize in helping organizations roll out their strategies and measure outcomes. But what if you don't have a solid strategy yet? Not a problem. We can assist you in developing your own strategy from scratch, starting with defining your purpose, mission, and vision, and then creating roadmaps, designing the strategy deployment, setting up the organizational structure, formulating a go-to-market approach, establishing key performance indicators (KPIs), and ultimately, achieving results. With our expertise and guidance, your organization can ensure that its strategy not only looks good on paper but is also effectively executed to drive success.
Customer Experience
We believe that customer loyalty is an invaluable asset for any company, not only for the financial benefits of working with existing customers but also for the potential of word-of-mouth recommendations and reviews in today's digital age. That's why we emphasize the power of customer interaction and focus on improving the customer experience at every touchpoint.
Customer Loyalty doesn’t happen by accident. Every department of a company plays an important role in creating a memorable customer experience.
Our team of experienced professionals is dedicated to helping companies across various sectors, whether B2B or B2C, in creating exceptional customer experiences that lead to sustainable profitability.
Digital Transformation
In order to be and stay relevant in the world of digital technologies, it is crucial that businesses approach digital transformation with a comprehensive and future-proof strategy. With over 80% of customer journeys already having a digital component, it is evident that this trend will only continue to grow with the emergence of new exponential technologies like AI, metaverse, and web3. However, the key to success lies in getting the basics right and developing a holistic "platform" that encompasses not just systems, websites, and digital marketing, but also processes and organizational and cultural perspectives. At Upnext Advice, we understand the importance of collaboration and expertise. We can work with your trusted partners, but we are also capable of bringing in experts from various domains of digital transformation to ensure a coherent approach. By combining our knowledge and experience, we can help your business navigate the complex world of digital technologies and seize the opportunities they present.
Increasing Enterprise Value
We understand that business owners and CEOs are highly focused on successfully running their operations. However, we have noticed that many of them overlook simple steps that could greatly maximize the value of their business. That's why we have developed EquityBuilder, a game-changing program specifically designed to boost enterprise value tenfold. Unlike traditional M&A advisors who only focus on sales transactions, EquityBuilder provides actionable steps and proprietary frameworks to maximize lasting shareholder value. Whether you are considering bringing in external investors, preparing for a handover to the next generation of owners, or simply looking to improve the overall value of your business, it is crucial to start working on this well in advance. Ideally, we recommend beginning the process at least two years before any transition occurs. This allows you to embed value sustainably and prevents others from taking advantage of potential weak points. With the help of The EquityBuilder, you can grow your enterprise value at your own pace, leveraging your current organization, and achieving long-term success.Increasing Enterprise Value
Internationalisation
Expanding a business internationally can be a daunting task, but with the right guidance, it can lead to tremendous growth and success. At Upnext Advice, we understand the importance of making informed choices when it comes to new geographies. We believe that it is crucial to carefully select "where to play" and develop a tailored Go-to-Market strategy. With our extensive international experience in regions such as Europe, Asia, the US, and the Middle-East, we are well-equipped to help you navigate the complexities of global expansion. We can provide valuable insights and recommendations to guide your decision-making process, allowing you to confidently enter your preferred geographies. Our expertise can pave the way for your business to thrive on an international scale.
Executive & Board Assignments
Executive Leadership - Board - Interim Management
When faced with the crucial need for a senior leader to uplift your organization and elevate its professional approach across various divisions, executive assignments become paramount. Whether you have recently acquired a company and require a CEO to implement a buy-and-build strategy or oversee a turnaround, or you simply seek a skilled leader to take your business to new heights, these assignments are pivotal. At Upnext Advice, we possess the expertise to facilitate swift and effective resolutions. Drawing from our vast network of experienced professionals and partners, we provide both short-term and long-term solutions, ensuring your organization thrives under capable leadership.
Or… we just do it ourselves. As Certified Advisory Board Member (Deutsche Börse), Ward Van Duffel can serve on Boards across the globe and take up C-level roles.
Leadership & Coaching
As your company gears up for the next phase of growth, it is crucial for your leadership team to step up and prepare for the challenges ahead. Additionally, the development of your next generation leaders and young potentials is vital to ensure a smooth transition and continued success. At Upnext Advice, we offer comprehensive leadership trainings, mentoring, and individual systemic coaching services. Our coaching approach is all-encompassing, covering a wide range of areas including personal and professional growth, interpersonal skills, problem-solving, conflict resolution, and more. Through our coaching programs, we guide and support leaders and employees in enterprises and organizations, helping them navigate the complexities of their roles and achieve their desired goals.
"Strategy execution trumps strategy formulation every time."
— Lawrence Hrebiniak
